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Regular error message on Jaxx wallet

Donduck42

By Donduck42
in Ethereum ETH

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Donduck42 Newbie

Donduck42

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I have been trying to convert ETH to BTC on Jaxx and I keep on getting a message that says the Batch transaction failed. Anyone having similar issues? So I went to Changelly and tried to convert some ETH to BTC there. Again, when I get to my Jaxx wallet and I scan the QR code presented by Changelly, I get the same message. It does however take a few ETH (like 5), but not the 20 I am trying to exchange.  Is anyone else having similar troubles?

JamesYellen Newbie

JamesYellen

Posted
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I was wrong, seems JAXX does exactly what Luno does.

 

Since Jaxx is an HD wallet, it often pulls from multiple addresses in order to collate the funds necessary to meet the demands of the transaction, resulting in a "split" transaction. Certain services (such as exchanges and crowdsales) require the full transaction amount to originate from a single address. Attempts to send to these services from Jaxx may result in some of the transactions failing, hence the "batch transaction" issue.

 

In order to avoid this error, copy your wallet's current address by selecting the clipboard icon, then perform a "max" Send to that address. This will "pool" your funds into that single address, which will ensure that the transaction isn't split.

 

source: https://decentral.zendesk.com/hc/en-us/articles/224937927-I-am-sending-to-the-ShapeShift-io-site-a-crowdsale-or-an-online-exchange-service-and-I-am-getting-a-batch-transaction-error-Why-is-this-happening-

 

Solution: Use a hardware wallet or the official Ethereum wallet https://www.ethereum.org/

Donduck42 Newbie

Donduck42

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I was wrong, seems JAXX does exactly what Luno does.

 

 

source: https://decentral.zendesk.com/hc/en-us/articles/224937927-I-am-sending-to-the-ShapeShift-io-site-a-crowdsale-or-an-online-exchange-service-and-I-am-getting-a-batch-transaction-error-Why-is-this-happening-

 

Solution: Use a hardware wallet or the official Ethereum wallet https://www.ethereum.org/

 

Thank you! That sounds like it can work. Makes sense

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