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About werner

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  1. I'll add to our Feature Request list the ability to download more lines :-) For now, please send an email to [email protected] if you want your complete account history and they'll send you the complete CSV files.
  2. Yes. Sign in, select Transactions in the side menu (you might have to toggle the menu on a tablet/mobile). For more detailed breakdown: Menu > Wallets > ZAR wallet / BTC Wallet / ETH Wallet etc. Scroll down to the bottom and you can export your wallet's history in CSV/Excel format.
  3. Yes. Limits apply to local currency amounts (so ZAR deposits and withdrawals), not to trading, buying, selling or sending/receiving digital currency. https://www.luno.com/en/countries#levels
  4. Just a note on this: Luno does not share information with third parties (including Sars). Think of Luno like you would for a platform like Gumtree/OLX and Bitcoin like...used Toyota Corollas :-) The platform doesn't set the price of Corollas --supply and demand do The platform doesn't have a responsibility to report your transactions to the authorities like the vehicle registration department and Sars --you do The platform doesn't give advice as to if your buying, selling or trading results in income tax, capital gains tax or if any exceptions or deductions on primar
  5. Hey guys, Werner from Luno here. There's a lot of noise and confusion around the upcoming fork. Some people and websites seem to think/claim that the list of companies in that list will entirely drop support for Bitcoin (in its current form today) and only support the SegWit2X chain (and call that new chain "Bitcoin") and they're getting called out for that misinterpretation. We steer away from politics and will simply provide access to our customers to new tokens, as outlined in this blog post: https://www.luno.com/blog/en/post/luno-bitcoin-forks As with Bitcoin Cash, if a ne
  6. Nice one, I'm really happy to hear that :-) As for some (unsolicited) buying advice: I think it's generally best to ignore the short term noise (and to never spend more than you can afford to lose) and break your purchases up and "dollar-cost average": spend a set amount of rand each week, month or quarter to smooth out the crazy volatility. Set a recurring Google alert to remind you or, alternatively, set a recurring weekly payment from your bank to Luno. You'll receive an email from Luno each time your new deposit arrives (and you can manually buy or set a limit order for your preferred
  7. Hey Purply, No problem, happy to explain that one too :-) If if the market is very liquid (lots of supply and demand), then yes, just 1% will be charged on the buy and 1% on the sell (or you can place your order as a limit order and 0% will be charged, but you'll have to wait for someone else to close your order --buy your Bitcoin or your rand you placed in that order). But what you're getting at is still about the supply and demand (which isn't unlimited): If you head over to the Luno Exchange (https://www.luno.com/trade/XBTZAR) you can toggle the "depth" view to see what
  8. Hey Purply, that's a common misconception, allow me to explain: Luno doesn't set the price of Bitcoin. The market (of buyers and sellers; demand and supply) sets it. Luno is just the platform that allows buyers and sellers to transact. We do make money when you convert ZAR to BTC (and vice versa), but it ranges between 0% and 1%, depending on the type of transaction you make. Here's an article I wrote to clarify in more detail: https://www.luno.com/blog/en/post/bitcoin-price-different-different-countries So, when the price is above the "Google price" (of what Bitcoin appears t
  9. Hey James & Quintus, thanks for starting the thread :-) I'll be sure to get some more Luno Community Team members to subscribe here (and to other Bitcoin threads). In the meanwhile, if there are any Luno-specific questions, I'd be happy to help out!
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