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The best VoIP packages in South Africa for your business

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Any business with a concern about efficient and costs effective telecommunications should investigate porting over to a VOIP solution.


If you have a reliable internet connection such as ADSL/VDSL, 3G/4G or Fibre, you can get a phone service delivered through your internet connection at a fraction of the cost compared to using a traditional Telkom landline.


The most important takeaway from this article is that a VoIP system reduce costs, dramatically.

 

Why will a VoIP system reduce my costs of my Telkom bill? 
A VoIP service provider does not require its own separate infrastructure like the PSTN of Telkom. Voice calls are simply transmitted over the same networks that power the Internet. This means that the ISP does not have to invest significant capital in laying phone lines to each and every house and business.


VoIP is essentially piggybacking on the existing broadband network throughout South Africa. So, voice is treated exactly the same as normal data and media such as text and images on the Internet (like a Whatsapp). Just like sending email and pictures is practically free, voice calls also become extremely cheap.


Can I move my telephone number if we change offices?
Anyone who has moved a landline from one home to another knows the pain of dealing with Telkom. With VoIP, the phone number is no longer associated with a single device, residence or physical line, instead the VoIP phone number is associated with you and your account. This enables you to take the number with anywhere you go, and you can even use it to link your cell phone to your business or office – it’s a virtual number.


Who is the cheapest VoIP provider in South Africa for my business?
Skype has three packages
For R57 per month you get 100 minutes to any South African mobile or landline number (effectively R 0.57 per minute)
For R99 per month you get 400 minutes to any South African mobile or landline number (effectively R 0.24 per minute.)
Then for R285 per month you get unlimited calls to any network and landline.


Vox Telecom 
Costs between R234 and R762 per month and calls are charged at R0.46 per minute. (The monthly payment includes money for the calls.)

 

FreshPHONE
Zero sign up costs, Zero monthly costs, Zero cancellation costs. The call rates for FreshPHONE is R0.39 per min to Telkom local and national numbers and R0.69 per min to all cellular networks.

 

MWEB
Mweb have two VOIP packages a Starter package with 100 minutes at R59 per month, and a Lite package with 250 minutes at R99 per month. (59c per minute and 39.6c per minute respectively)

 

Assuming you want a more business specific setup (multiple staff members or a call center) then a PBX system will be required.

 

The cheapest hosted PBX solutions in South Africa


IS (Internet Solutions) Ignite have a hosted PBX solution for R111 per extension (month to month) or R90 per extension (24 month contract) this gives you Ring groups, Voicemail to email, Call waiting (press 1 for sales) the full monty) and then you have to pay the per minute rates for calls you make which is R0.30 to Telkom landline calls and R0.74 to mobile numbers.


Euphoria Telecom is R65 – R125 per user(extension) per month depending on features. Then their call rates are R0.34 per min to Telkom landlines and R0.79 per min to all South African mobile networks.

 

Use VoIP for your startup business
Launching your own business is not an easy task. Entrepreneurs soon find that their landline is not enough to handle the needs of the business, no matter how small. This is where VoIP comes in handy. VoIP service can provide much-needed features like auto attendant, group voicemail, multi device ring, automatic call routing etc. which normally requires an expensive building specific business line(s) setup with golden numbers and special hunting group landlines.

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